Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Title: Service Desk Engineer (2+ Years Experience)
Role Overview
We are looking for a motivated and customer-focused Service Desk Engineer with around 2 years of experience to provide first-level technical support, ensure timely issue resolution, and maintain high service delivery standards aligned with organizational SLAs.
Key Responsibilities
✅ Provide L1 technical support for end users via phone, email, chat, or ticketing systems.
✅ Troubleshoot hardware, software, network, and application-related issues.
✅ Log, categorize, prioritize...
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Title: Service Desk Engineer (2+ Years Experience)
Role Overview
We are looking for a motivated and customer-focused Service Desk Engineer with around 2 years of experience to provide first-level technical support, ensure timely issue resolution, and maintain high service delivery standards aligned with organizational SLAs.
Key Responsibilities
✅ Provide L1 technical support for end users via phone, email, chat, or ticketing systems.
✅ Troubleshoot hardware, software, network, and application-related issues.
✅ Log, categorize, prioritize...
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