Job Description

Job scope
  • Working closely with after sales manager
  • Perform equipment diagnostics, software upgrades, repair activities, and deliver technical training.
  • Diagnose, repair, or replace electrical components including wiring harnesses, connectors, circuit boards, relays, fuses, and related peripherals.
  • Offer technical assistance and in-depth guidance to customer maintenance teams, with a strong emphasis on electrical schematics and wiring diagrams.
  • Deliver specialized training to customer staff on new electrical components, system operations, and advanced troubleshooting techniques.
  • Compile thorough technical service reports detailing service work performed, fault codes identified, diagnostic processes, and root cause findings to ensure accurate records for warranty and quality teams.
  • Coordinate travel arrangements and ensure all required diagnostic equipment and specialized electrical testing tools are available f...

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