Engine Field Service Technician

Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

In this role, you will make an impact in the following ways: 

• Engages with customer in a courteous and professional manner. 
• Ensures prompt and efficient attention to customer needs. 
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. 
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. 
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field. 
• Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens. 
• Completes training in line wi...