Engaging Clinic Experience Associate Role

Become the welcoming face at CBI Health as a Clinic Experience Associate in Red Deer, ON. Support clients with personalized service, efficient scheduling, and effective clinic operations.
In this temporary role, your empathy and strong communication will create a positive first impression for all visitors. You will play a crucial part in facilitating smooth clinic operations while addressing client inquiries promptly and solving issues effectively. Your responsibilities will also extend to scheduling appointments based on clients' needs and helping them navigate digital tools.
Key Responsibilities:
• Create an inviting environment for clients and stakeholders
• Promptly handle inquiries via various communication methods
• Identify and solve potential client-related issues quickly
• Schedule appointments according to Care Plans
• Ensure confidentiality of all client information
Requirements:
• Excellent verbal and written communication skills
• Strong custo...