Job Description

Job Description

Customer Relationship Management

  • Serve as the main contact for assigned customers, ensuring continuous and proactive communication.
  • Build and maintain strong, long-term customer relationships based on trust and mutual success.
  • Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.

    • Customer Engagement and Ideation

  • Explore and support customer-driven ideas, helping shape them into feasible solutions.
  • Collaborate with customers to identify innovation opportunities and value-added services.
  • Act as a liaison between customer stakeholders and internal technical or delivery teams.

    • RFP and Requirements Support

  • Support the preparation and response to RFPs, RFIs, and RFQs by gathering and clarifying requirements.
  • Facilitate workshops or meetings to refine scope and align customer expectations.
  • Ens...

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