Engagement, Change & Learning (ECL) Lead

Engagement, Change & Learning (ECL) Lead

5%

Freelance

Basel

Engagement, Change & Learning (ECL) Lead: International Business Transformations / Program Management / Veeva CRM / Adobe Marketing Automation / Pharmaceutical/biotechnology / Change Management / English

Project: For our client based in Basel, we are looking for an Engagement, Change & Learning (ECL) Lead.

Background: We have made significant progress in Customer Engagement (CE) over the past 5 years, building a strong foundation through internal transformation initiatives focused on people, process and technology. In order to achieve the next evolutionary step established a Next Generation Customer Engagement (CE) program named ELEVATE. Within ELEVATE we aim to deliver the capabilities needed to realize the One Pharma Strategy (OPS) and look across people capabilities, core & common process and advanced technology to drive holistic customer experi...