Job Description
We are seeking a dynamic and personable Engagement Associate to join a leading business services provider in Riyadh, KSA. The ideal candidate will play a key role in supporting local operations, ensuring seamless daily activities, and delivering an exceptional client experience. This role requires strong interpersonal skills, attention to detail, and a proactive, customer-focused mindset.
Key Responsibilities:
- Welcome and assist clients and visitors with professionalism and warmth.
- Build and maintain strong client relationships.
- Oversee daily operational tasks to ensure service excellence.
- Provide a superior, customer-centric experience at all touch points.
- Maintain a high level of alertness and professionalism at the reception/front desk, anticipating client and guest needs.
- Handle telephone calls in a professional and efficient manner with a clear, positive tone.
- Manage client chec...
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