End User Support Technician

Join a leading independent automotive and services provider as an End User Support Technician (Technician 3)!Job Overview:This role involves providing end-to-end IT support, including hardware troubleshooting, device builds, and software support. It also includes delivering user assistance through a Tech Bar and managing 2nd line support tickets to ensure smooth day-to-day operations.Location: Derby DE24 9GJDaily Rate: An hourly rate, in-scope IR35, of £ (PAYE) OR £ (via a Hays Approved Umbrellapany).Start Date: 22 Jun 2026 – 18 Jun 2027 Shift Pattern: Mon - Fri 09:00 - 17:30Key Responsibilities

Hardware Support & Break/Fix: Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardwareponents.

Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.

Tech Bar Support (3 Days per Week on a Rota): Provide face-to-face technical assistance to e...