End User Support Technician Apprentice

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Thales in the UK, part of the Thales Group, uses technology for the nation’s benefit, developing world-leading capabilities that help their customers think smarter and act faster. Their UK operations cover all Thales’ key business sectors, covering aerospace, defence, digital security and space.

Thales in the UK is currently seeking an IT Apprentice for one of their sites in Doncaster.

The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.

Please note the employer asks that you join a 12-week training programme delivered by Just IT. This will be delivered remotely and will pro...