Job Description

End User Support Specialist

Company:

Boeing Australia Holdings Pty Ltd

End User Support Specialist – Williamtown

We are seeking an End User Support Specialist to join our team inWilliamtown. This position is based 100% onsite.

Reporting to the IT Operations Manager, you will provide technical support for hardware, software, and network issues to internal stakeholders. A current NV1 Australian Defence security clearance is essential due to access to classified facilities.Applicants must also be able to meetDefencesecurity requirements andhave the ability toobtain an NV2 clearance after starting.

Key Responsibilities:

  • Deliver end-user support via phone, chat, and self-service.

  • Manage IT request tickets through resolution.

  • Assistwith new starter setups and software installations.

  • Troubleshoot and resolve technical issues.

  • Support IT projects and p...

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