Job Description

Job Overview

We are looking for freelance EUC L1 / Smart Hands Support Engineers to provide on demand onsite IT support for customer location. This is a ticket-based and dispatch support role, ideal for independent IT field engineers.

Key Responsibilities

  • Provide onsite Smart Hands and L1 EUC support.
  • Troubleshoot desktops, laptops, printers, and peripheral devices.
  • Perform hardware installation, replacement, and basic break/fix activities.
  • Support IMACD tasks (Install, Move, Add, Change, Dispose).
  • Assist with network connectivity and basic cabling tasks.
  • Provide remote hands support for senior technical teams.
  • Update tickets, document work performed, and share site reports/photos when required.
  • Coordinate with remote support teams and follow project SOPs.

Required Skills

  • Experience in EUC / Desktop Support / Smart Hands roles.
  • Basic kn...

Ready to Apply?

Take the next step in your AI career. Submit your application to Sharp Brains today.

Submit Application