Job Description
End-User Support Analyst – London – 6 months FTC
A leading professional services organisation is seeking an End‑User Support Analyst to provide exceptional IT support and enhance the employee technology experience. This role is ideal for a hands‑on support professional who enjoys solving problems, improving systems, and delivering excellent customer service in a fast‑paced environment
.
Key Responsibilities:
* Deliver IT Support (up to and including 3rd line) to end users across multiple UK sites
* Troubleshoot and resolve hardware, software, and application issues to ensure seamless operations.
* Manage onboarding and offboarding tasks, including equipment setup and account configuration.
* Analyse system performance to identify and implement user experience improvements.
* Maintain high‑quality technical documentation and user guides.
* Work closely with technical and applications teams to drive continuous imp...
A leading professional services organisation is seeking an End‑User Support Analyst to provide exceptional IT support and enhance the employee technology experience. This role is ideal for a hands‑on support professional who enjoys solving problems, improving systems, and delivering excellent customer service in a fast‑paced environment
.
Key Responsibilities:
* Deliver IT Support (up to and including 3rd line) to end users across multiple UK sites
* Troubleshoot and resolve hardware, software, and application issues to ensure seamless operations.
* Manage onboarding and offboarding tasks, including equipment setup and account configuration.
* Analyse system performance to identify and implement user experience improvements.
* Maintain high‑quality technical documentation and user guides.
* Work closely with technical and applications teams to drive continuous imp...
Ready to Apply?
Take the next step in your AI career. Submit your application to Foundations Exec today.
Submit Application