End-User IT Support Specialist (Level II)

A leading financial institution in Colombia is seeking an End User Technical Support Analyst to provide professional technical support. Responsibilities include first-level triage for employees, managing incident tracking for timely resolution, and adherence to security policies. The ideal candidate should possess strong knowledge of operating systems, excellent communication skills, and proficiency in English. This role offers an opportunity to adapt to rapidly changing technological trends. #J-18808-Ljbffr