Job Description

·The EUC Senior Officer will typically be involved in resolving problems that span multiple disciplines within a support function, including 3rd parties, facing into a business where the problem may be impacting. The process is essentially a facilitative one involving multiple people across different disciplines and locations.

·The ability to translate the impact of a technical issue unto a business service will be key to assessing the priority and focus for resolution. Understanding and addressing the root causes of problems is a key part of the role.

·The EUC Senior Officer has a pivotal role in positively impacting the end user experience. 

·By managing effective relationships and collaborating with a broad set of stakeholders across, this role will influence the success of the service.

·As a Senior Officer within the Technology department positively impact a high performing continuous improvement culture across the entire team role modelling beh...

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