Job Description

Join our People Policy Team at M&S and play a vital role in shaping great colleague experiences across our UK Stores, Support Centres and Castle Donington. As a Policy Specialist, you’ll be a trusted partner to line managers and BIG representatives, providing expert guidance that balances business needs with fairness, care, and legal compliance.

This is a fast-paced, people-focused role where no two days are the same. You’ll coach, support and influence decision-making, helping to create positive outcomes for both colleagues and the business. If you’re passionate about employee relations, love solving problems, and want to grow your career in a supportive and high-performing environment, this is your opportunity to make a real impact.

Please note this role is a 6-month fixed term contract.

Working pattern

This role is suited to someone who is comfortable working in a retail-facing environment and can offer flexibility around operational needs.

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