Job Description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure the treatment of employees is fair, respectful, and consistent with our core business values and objectives.

We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; analyze multiple levels of employee and partner feedback to identify risks and gaps; create, audit, and sustain positive workplace relations programs; and design and conduct training that drives best practices. The Manager will also reactively address crisis‑oriented situations that typically require rapid response, as well as handle employee relations issues arising at a single station, within a specific geographic region, or network‑wide. Balancing time between projects and crisis response is critical to success.

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