Empathetic Customer Support for Vulnerable Clients

Pertemps Glasgow Perms is hiring a Vulnerable Customer Agent based in Kilmarnock. This role offers a hybrid working model where you'll support customers facing challenges, helping them find sustainable solutions in a caring environment.

You will handle inbound and outbound interactions across various channels, managing sensitive conversations with empathy. The ideal candidate should have strong communication skills, customer service experience, and a solution-focused attitude.

The position includes full training, career progression opportunities, and an annual bonus.