Emirati Graduate Program | Information Technology (IT) Service Specialist | (UAE National)

Ferrero is excited to offer an incredible opportunity for recent graduates in the UAE to kickstart their careers in Information and Technology based in the vibrant city of Dubai.

This role is part of Ferrero's commitment to support and nurture young talent through a structured two-year rotational program.

In the first year you will work in the IT Service Management team, gaining experience in IT Service Management and Infrastructure Maintenance. In the second year you will support the IT Sales Center of Excellence (COE) across Gulf countries.

Responsibilities

• Support service delivery operations and collaborate with external service providers in the first year.
• Coordinate IT support activities across the region, including end‑user support, IT asset management, system maintenance, and troubleshooting using Windows, O365, Active Directory, basic network and hardware systems.
• Ensure compliance with IT security and au...