Job Description
Northern911 is seeking an Emergency Response Professional committed to maintaining safety during urgent situations. Your expertise will be essential in emergency call handling and dispatch coordination.
As an Emergency Response Specialist, you'll answer emergency calls, determine key information, and ensure prompt dispatch of services. Candidates with a background in emergency services or customer interaction will excel in this role. You will manage high-stress situations while demonstrating empathy and clarity in communications with the public and emergency personnel.
Key Responsibilities:
• Handle emergency call inquiries and dispatch requests
• Identify emergency locations and relay crucial details
• Operate designated communication consoles with precision
• Maintain professional interaction with varied stakeholders
• Participate in ongoing training and quality assessments
Requirements:
• Minimum high school education required
• Previous experience in r...
As an Emergency Response Specialist, you'll answer emergency calls, determine key information, and ensure prompt dispatch of services. Candidates with a background in emergency services or customer interaction will excel in this role. You will manage high-stress situations while demonstrating empathy and clarity in communications with the public and emergency personnel.
Key Responsibilities:
• Handle emergency call inquiries and dispatch requests
• Identify emergency locations and relay crucial details
• Operate designated communication consoles with precision
• Maintain professional interaction with varied stakeholders
• Participate in ongoing training and quality assessments
Requirements:
• Minimum high school education required
• Previous experience in r...
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