Job Description
Emergency Response Representative (Fire & Disaster Restoration)
Overview: Our valued client is seeking an Emergency Response Representative to join their disaster restoration team. This role is responsible for responding to fire and disaster events, providing immediate support to property owners, and securing emergency services contracts. The ideal candidate is compassionate, proactive, and skilled at building relationships under stressful circumstances while representing the company with professionalism and integrity.
Key Responsibilities:
- Respond promptly to fire and disaster scenes to offer emergency restoration services (board-ups, tarping, water extraction, temporary stabilization).
- Serve as the first point of contact for property owners, providing clear communication, empathy, and guidance during a crisis.
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