Emergency Department Patient Services Representative

Purpose:
Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a part-time Emergency Department Patient Services Representative to support UPMC Kane. This role would work 20-25 hours per week on varying weekdays and weekends, as well as rotating holidays. The primary shift will be 2:30pm-10:30pm, however shifts wlll vary to include 6:30am-3:00pm and 8:30am-5:00pm as needed.

An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence

If you have strong custome...