Embedded Escalation Engineer

Job Summary

We are looking for a proactive and technically skilled Embedded Escalation Engineer with 2 years of hands-on experience in Linux and Big Data technologies. The ideal candidate will support production environments, troubleshoot complex data platform issues, and collaborate closely with engineering and DevOps teams to ensure platform stability and performance.

Key Responsibilities

• Provide L2/L3 escalation support for production incidents related to Big Data platforms.
• Perform troubleshooting and root cause analysis on Linux-based environments.
• Monitor and maintain clusters running on HDInsight, Hadoop, Hive, and Kafka.
• Diagnose and resolve performance bottlenecks in distributed data systems.
• Work closely with development and infrastructure teams to implement fixes and preventive measures.
• Support cluster deployment, configuration, and optimization activities.
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