Email/Chat Support

A Food Delivery Account Representative (also called Food Delivery Account Manager or Account Coordinator) is responsible for managing and growing relationships with restaurant partners and food delivery platforms. The role focuses on account setup, performance monitoring, sales growth, issue resolution, and ensuring smooth daily operations between restaurants and delivery service providers.

Key Responsibilities

• Manage and maintain restaurant accounts on food delivery platforms
• Monitor sales performance, commissions, and order accuracy
• Upload and update menus, pricing, and promotional offers
• Coordinate with restaurants to improve ratings and customer satisfaction
• Resolve account issues such as order disputes, payment discrepancies, or technical problems
• Analyze sales data and suggest strategies to increase revenue
• Train restaurant staff on platform usage and best practices
• Ensure compliance with platfor...