Job Description

Customer Success Agent - Remote from Lahore

Overview

A SanFrancisco based Email Marketing Company searching for tech-savvy flexible go-getters who welcome new challenges and are open to learning new tools and software.

Job Description

Were specifically looking for a customer success champion who will roll up their sleeves and offer assistance to those who seek help. As a key member of our Customer Success team, you will help clients with their queries, build strong relationships with customers, and collaborate with teams internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should possess Analytical thinking, Empathy, strong reporting skills, and most important of all, be self-motivated.

Objective of the role

Offering assistance to Mailmunch clients and off...

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