Email, Chat & Non-Voice Process

Email, Chat & Non-Voice Process

Company: Skillzenloop

Location: Remote

Internship Type: Full-Time

Duration: 1–3 Months

Stipend: ₹15,000 per month

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About the Internship

Skillzenloop is seeking a detail-oriented and customer-focused Email, Chat & Non-Voice Process Intern to support our customer communication and support operations. This internship provides hands-on experience in handling written customer interactions through email and chat channels in a remote professional environment.

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Key Responsibilities

• Respond to customer queries through email and chat in a timely and professional manner

• Resolve customer issues by following standard operating procedures

• Maintain accurate records of customer interactions and resolutions

• Coordinate with internal teams to address and resolve customer concerns

• Ensure high-quality written communication and cus...