Job Description

EF Prime Analyst – Customer Experience Operations

Location: Dubai, UAE

Industry: Logistics and Supply Chain

Job Type: Full-time

Experience Level: Entry to Mid Level

Salary: 10,000–15,000 AED per month (subject to confirmation)

Job Overview

Role with Amazon focused on enhancing Prime customer experience across external fulfillment channels in MENA. Combines data-driven analysis, operational strategy, and program execution to improve delivery performance and customer satisfaction.

Key Responsibilities

  • Analyze operational and customer experience data to identify improvement opportunities
  • Support planning and execution of projects to enhance Prime delivery performance
  • Collaborate with cross-functional teams across fulfillment, operations, and product
  • Monitor key performance indicators and ensure alignment with customer experience goals
  • Drive process improvements using data in...

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