Job Description
Overall purpose, duties and responsibilities of the role:
The Banca Educator is responsible in delivering learning and development programs effectively – from analyzing training needs, designing and developing learning materials, to implementing and evaluating program effectiveness.
Duties and Responsibilities:
· Conduct of New Hire Training (NHT) with a clear target of 100% graduation rate based on NHT exams and accreditation
· Organize internal client consultations to identify learning programs that will support the business
· Conduct curriculum review with Banca Training Lead and the whole training team
· Design learning materials to support product launches and system updates aligned with the approved training curriculum based on the result of the learner needs analysis
· Design and conduct end-to-end training modules and classes as needed by the business which may include upskilling of the Ba...
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