Job Description
Drive customer success at MaintainX as an Educational Content Manager, focusing on creating and maintaining essential training materials. Use your expertise in instructional design and multimedia to educate users effectively.
Reporting to the Senior Manager of Customer Education, you will be instrumental in developing and implementing educational content for diverse customer needs. Your role involves understanding user motivations and designing course materials that align with industry standards. Collaborating across departments, you’ll ensure the content meets user demands and supports MaintainX’s vision.
Key Responsibilities:
• Define necessary knowledge and skills for the curriculum
• Research audience needs for effective learning strategies
• Implement ADDIE and SAM models in content development
• Strategize maintenance of curriculum in line with product updates
• Build content distribution plans for various platforms
Requirements:
• 5+ years in an educat...
Reporting to the Senior Manager of Customer Education, you will be instrumental in developing and implementing educational content for diverse customer needs. Your role involves understanding user motivations and designing course materials that align with industry standards. Collaborating across departments, you’ll ensure the content meets user demands and supports MaintainX’s vision.
Key Responsibilities:
• Define necessary knowledge and skills for the curriculum
• Research audience needs for effective learning strategies
• Implement ADDIE and SAM models in content development
• Strategize maintenance of curriculum in line with product updates
• Build content distribution plans for various platforms
Requirements:
• 5+ years in an educat...
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