Edge Service Specialist

Are you passionate about providing excellent customer service and ensure all capabilities are met to a high standard? If you provide highest level of support and service to your customers, this is the role for you.

Would you like to work in an organisation that encourages and supports you to be your best? At CFS you'll join an organisation that is so much more than striving to give our customers financial freedom in retirement. It's at the heart of what we do and that's why we are committed to developing a culture of expert and passionate people.

Your Team

The CFS Edge Service Centre supports the CFS Edge platform by delivering daily service, support, and education to advisers and customers via telephony and digital channels.
The team ensures a high-quality customer experience by promoting platform features while resolving queries with accuracy and attention to detail.
Working closely with FNZ, they manage transactions, exceptions, compla...