Job Description

Responsibilities

Strategic Leadership & Oversight

  • Lead the onboarding and client implementation team for corporate banking clients across Asia-Pacific, based out of Singapore.

  • Develop and drive the onboarding strategy, policies, and client engagement model in alignment with global and regional standards.

  • Maintain oversight of the client onboarding pipeline, ensuring timely, compliant, and client-friendly activation of services.

    • Client Engagement & Handholding

  • Serve as a senior client-facing escalation point throughout the onboarding journey.

  • Oversee proactive client handholding, especially during multi-product and multi-jurisdiction onboarding.

  • Partner with Global Transaction Banking Dept. & ensure proper client training, channel access (e.g., host-to-host, SWIFT Net, digital platforms), and readiness for go-live.

    • Cross-Functional Coordination

  • Orchestrate coordination across internal stake...

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