Job Description
Job Description / Duties and Responsibilities
• Experience in Managing Ecommerce Support Programs
• Strong skills with IFS Ticketing, Jira Service Management, Atlassian dashboards and metrics
• Experience working on the SAP Commerce platform and CMS – Contentful, AEM.
• Experience in managing and overseeing an e Commerce solution that is classified as Saa S and used by multiple countries.
• Strong Ecommerce back ground with B2 B/B2 C implementation experience
• Managing and Tracking SLA’s
• Flexibility to work in Shifts including Night Shifts
• Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience.
• Experience in Managing Ecommerce Support Programs
• Strong skills with IFS Ticketing, Jira Service Management, Atlassian dashboards and metrics
• Experience working on the SAP Commerce platform and CMS – Contentful, AEM.
• Experience in managing and overseeing an e Commerce solution that is classified as Saa S and used by multiple countries.
• Strong Ecommerce back ground with B2 B/B2 C implementation experience
• Managing and Tracking SLA’s
• Flexibility to work in Shifts including Night Shifts
• Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience.
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