Job Description

Please read this job description carefully before applying.

Location: Lahore (On-site)
Employment Type: Full-time

Open Positions:

  • 3 – Afternoon Shift (9 hours)
  • 3 – Night Shift (9 hours)

About the Role

PlanLab Solutions is looking for a professional, detail-oriented E-commerce Email & Live Chat Support Representative to join our growing support team. This role is strictly focused on handling customer support for ecommerce stores and marketplaces, including Shopify, Amazon, , Walmart, and WooCommerce, in a process-driven, SLA-based support environment.

The ideal candidate has at least 1 year of e-commerce customer support experience, strong written English skills, and hands-on experience with CRM, ticketing systems, and ecommerce platforms. You will support international customers, resolve order-related and product inquiries, and ensure all interactions meet defined Service Level Agreements (SLAs) and quality standards....

Ready to Apply?

Take the next step in your AI career. Submit your application to Planlab Solutions today.

Submit Application