eCommerce Customer Service Representative

Summary
How to Apply:
Please provide a video (Loom or similar) of 1–3 minutes explaining why you are a good fit for this Customer Service Representative role. Applications without a video will not be considered. In your video, briefly share your chat support experience and confirm your availability for the specified schedule.

Job Description:

We are looking for a Customer Service Representative to join our growing eCommerce team If you have previous experience in chat-based customer support (live chat, online chat, or social platforms), you could be a great fit. We provide full training on our processes, so all you need is enthusiasm and the willingness to learn.

Responsibilities:

• Handle customer inquiries via chat using our platform
• Resolve issues, provide product information, and process orders
• Ensure excellent service and timely responses to all inquiries
• Document and update customer interactions
• Collabora...