Job Description


About the Role



The IT Stores Lead is responsible for supporting, enhancing, and governing all technology systems used within retail store operations. This role leads Point of Sale (POS) initiatives, store technology deployments, system integrations, incident management, and continuous improvement efforts to ensure seamless store operations and an excellent customer experience.



Responsibilities



  • Point of Sale (POS) Management
  • Lead the implementation, enhancement, and support of Cloud based POS systems across retail locations.
  • Gather business requirements and translate them into functional and technical specifications.
  • Coordinate POS software releases, upgrades, testing, and production deployments.
  • Troubleshoot and resolve POS-related issues, ensuring minimal impact on store operations.
  • Partner with business stakehol...

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