EB Account Manager Team Leader

Position Summary: The Team Leader will oversee the operations and performance of a designated office(s). This role involves managing a team of professionals, ensuring efficient operations, maintaining compliance, and driving the region toward achieving its strategic goals. The ideal candidate will have strong leadership skills, a thorough understanding of the employee benefits industry, and the ability to adapt to changing market conditions.

Supervisory Responsibilities:
• Oversees and mentors a team of employee benefit employees, providing guidance, support, and performance evaluations
• Participates in hiring processes with Talent Operations, onboards new employees, and facilitates ongoing training and professional development on a monthly, quarterly, and yearly basis
• Sets performance goals, conducts regular 1:1’s, and implements improvement plans when necessary
• Addresses and resolves conflicts among team members promptl...