Job Description

About the Role Step into a high‑impact technical support role where you’ll be the go‑to expert for backend integrations and campaign troubleshooting. As an Advanced Technical Support Specialist , you’ll handle client queries through live chat, email, and ticketing systems. You’ll work closely with engineering and product teams to ensure seamless ad‑tech performance across platforms like TikTok Ads, Facebook Ads, and Google Ads.



Key Responsibilities

  • :Resolve client issu es via chat, email, and tickets with speed and accurac
  • yTroubleshoot integratio ns for TikTok Pixel, Events API, SDKs, and server‑side trackin
  • gAnalyze lo gs and debug server‑side events to maintain campaign attributio
  • nExecute SQL queri es to extract and report performance dat
  • aCollaborate with enginee <...

Ready to Apply?

Take the next step in your AI career. Submit your application to Concentrix today.

Submit Application