Job Description
Job Description:
- Expert Consultation: Provide professional consultation to callers regarding personal and workplace concerns.
- Crisis Intervention: Assess and intervene appropriately in crisis situations for both individual clients and client organizations.
- Multi-channel Support: Deliver immediate and scheduled clinical and coaching support services via telephone, live chat, and video conferencing.
- Service Facilitation: Facilitate referrals to appropriate EAP services, community resources, and medical services as needed.
- Documentation: Complete clinical and administrative documentation clearly, concisely, and in a timely manner.
- Case Management: Manage an assigned caseload to ensure successful resolution for all clients.
Qualifications & Requirements:
- Educational Background: Must possess a recognized and valid degree in Clinical Psychology, Counseling Psychology, or a related field.
- Profes...
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