EAP Case Manager (Fixed Term Contract)

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and achieved unmatched outcomes in terms of access, clinical effectiveness and cost efficiency.

Lyra is transforming access to life‑changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform combining the highest‑quality care and technology solutions.

Job Overview

The Lyra Health Canada team is looking for an experienced counsellor who can handle call intake and act as the first point of contact for employees and their dependents accessing Lyra Health Canada services. The counsellor will provide in‑the‑moment counselling support, including containing risk where appropriate.

The role involves working with a wide range of presenting i...