EAI Support

Job Description

Job Description:

We are seeking a new talent to join the team, where you can collaborate in client-critical business application delivery and support. Application Support provides the capability to Operate, Run, and Support Applications in scope. Where incidents and problems occur, the goal is to work collaboratively with the client’s Application teams to address the root cause and restore services as soon as possible. Application Support Services manage the application in Production (Prod) but will include DevTest and PreProd where required.

Key Responsibilities:

As an application support Analyst, you will act as a software assessor, providing a dynamic service to identify and solve issues within multiple components of critical business systems. You will be expected to perform independently and become a Subject Matter Expert (SME). You will be required to actively participate and contribute to team discussions, ...