E-Commerce Support Specialist (Onsite Cebu)

Caldwell Communications in Mandaue is seeking an E-Commerce Account Agent to support customers with inquiries, purchases, and returns. The ideal candidate will handle customer inquiries via phone, email, or chat while providing accurate product information. Applicants must be high school graduates with strong English communication skills, be customer-focused, and have basic computer skills. The role requires working onsite in Cebu City with shifting schedules, including nights and weekends. Paid training is provided.
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