E-commerce Operations

We are looking for a reliable and experienced E-commerce & Social Media Operations Executive to manage day-to-day order processing, customer communication, and content creation for our brand.

This role is ideal for someone who has previous experience running or working with an e-commerce brand and understands both operations and social media execution

Key Responsibilities

Order Management & Operations

Monitor Shopify dashboard for incoming orders.

Share order details with the operations/dispatch team.

Contact customers to confirm orders (COD & prepaid).

Ensure orders are processed, packed, and dispatched correctly.

Customer Communication

Respond promptly to Instagram DMs and WhatsApp inquiries.

Answer customer questions related to our products

Follow up with customers for order confirmation and delivery issues.

Record content using a mobile phone (product-focused, clean visuals).

Upl...