Job Description
Key Responsibilities: 1. Manage online sales – Run Amazon store and company website. Handle product listings, promotions, and drive sales. 2. Handle shipping & logistics – Manage FBA/FBM or third-party couriers. Ensure stock availability and on-time delivery. 3. Manage returns & after-sales – Process returns, exchanges, refunds, and customer complaints. Maintain good store ratings. 4. Build from scratch – Set up and improve the whole process from sales → shipping → after-sales.
Qualifications: 1. Have e-commerce operations experience, familiar with Amazon Seller Central. 2. Experienced in inventory management and shipping processes (FBA or self-shipping). Able to work with couriers on pricing. 3. Can independently handle returns, exchanges, and customer disputes. 4. Basic Excel skills for inventory and sales reporting. 5. Plus: Ability to communicate in English in daily work is a plus.
Qualifications: 1. Have e-commerce operations experience, familiar with Amazon Seller Central. 2. Experienced in inventory management and shipping processes (FBA or self-shipping). Able to work with couriers on pricing. 3. Can independently handle returns, exchanges, and customer disputes. 4. Basic Excel skills for inventory and sales reporting. 5. Plus: Ability to communicate in English in daily work is a plus.
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