Job Description

E-commerce Executive

  • Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
  • Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
  • Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
  • Liaise with marketing team to build effective online strategy and drive traffic to store
  • Performs administrative and division support activities
  • Achieve division monthly gross profit target as set by the Management.
  • To undertake any ad-hoc assignments as and when required.

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