Job Description
1 year contract
Salary: UP $4000
Location: Raffles Place
Working hours: Mon – Fri 10am to 7pm
- Handle close logistics complaint tickets within the ticket system
- Identify opportunities to improve the on‑time resolution rate and accuracy rate of tickets.
- Checking and align monthly compensation bills with logistics service provider.
- Meticulous, organised and eager to learn
- Skilled in using Excel
- Prior experience in e‑commerce customer service or logistics service providers is a preferred advantage
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