E-commerce Executive

Job Title: Maternity Cover – E-commerce Executive

Location: London, Hatton Garden (Hybrid)

About Diamonds Factory

Diamonds Factory is a renowned luxury jeweller celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we deliver high-quality pieces that resonate with our sophisticated clientele.

Role Overview

Reporting to the Global E-commerce Manager, the E-commerce Executive (Maternity Cover) will play a key role in executing our online trading strategy and analysing performance to drive growth.

You’ll collaborate closely with teams across marketing, merchandising, design, and DevOps to optimise site performance, enhance the customer journey, and increase online sales.

Key Responsibilities

Trading Performance

• Track and report on key metrics such as revenue, traffic, users, COA, and A...