Job Description

About us

We're vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E-Commerce Customer Support Specialists.

What you'll do

  • Assist customers via phone, e-mail, and chat independently
  • Resolve customer queries and issues in a proactive and friendly manner
  • Provide detailed information about our products, orders, and shipping processes
  • Guide customers through the purchasing and return processes
  • Collaborate with other teams to ensure customer satisfaction for various apparel brands

What we're looking for

  • Strong communication skills in English, both written and spoken
  • Previous experience in customer service is beneficial
  • Familiarity with online shopping and e-commerce practices
  • Ability to work independently and handle tasks efficiently
  • Punctuality and re...

Ready to Apply?

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