E-Commerce Assistant

Responsibilities:

• Provide logistical & administrative support to ensure daily order fulfillments are achieved at the required accuracy and efficiency (packed and shipped out on time).
• Ensure timely and accurate order fulfilment (handover to courier) according to each eCommerce platform SLA.
• Ensure correct item, in good condition, and correct weight and pricing before execute cashier invoice with accurate data key-in to Finance system JemiSYS with proper documentation for safekeeping.
• Check customer remarks are taken into account.
• Check inclusion of Gift With Purchase (GWP) according to current campaign for each platform.
• Coordinate with 3rd party logistic couriers and internal departments to ensure timely pick-up / drop offs.
• Ensure each parcel is scanned by courier and proof of handover (courier manifest) signed for each handover and properly filed for safekeeping.
• Update and monitor daily reports via dashbo...