Dynamics 365 CRM Support Finance and Technical

SummaryAvanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client’s businesses.  As a Dynamics 365 CRM Support Engineer, you bring strong customer engagement functional knowledge and hands-on technical experience to our Shared Services team. This is a hybrid role — you’ll understand CRM business processes across Sales, Customer Service, Marketing and Field Service, while also being able to investigate, configure, customise and resolve technical issues across Dynamics 365 Customer Engagement and the Power Platform. You are energetic and passionate about using Dynamics 365 CRM to solve practical business problems and improve customer outcomes. You will provide functional and technical support across active client environments, with a focus on Dynamics 365 CRM, Dataverse, model-driven apps and Power Platform automation. You will act as a key point of contact for CRM-related queries, configuration requ...