Job Description

HCL Tech is looking for Dynamics 365 CRM consultant with the below skills:



SKILLS:

Position: Dynamics 365 CRM – L3 senior Consultant

Primary Modules: Sales & Field Service

Ticketing & Delivery Tools: ServiceNow, Jira, Azure DevOps


Role Overview

We are seeking a Dynamics 365 CRM L3 Consultant with strong Solution Architect capabilities to support, stabilize, and continuously improve our Dynamics 365 Sales and Field Service platform.

This role is responsible for L3 ticket resolution, release management support, and technical ownership of enhancements, ensuring platform reliability, scalability, and alignment with business needs.


Key Responsibilities

L3 Support & Operations

  • Act as L3 support for Dynamics 365 CRM, h...

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