Job Description

Overview

Location: Dublin 
Duration :Initial 12 months contract + 2 extensions of 12 months each
Working Mode: At least 2 days a week onsite

Mandatory Requirement:
Any ICT or Degree Qualification (Level 6 or above, such as computer science, information systems, business information systems)
Relevant technical certification which should include at least one of the following:

  • Microsoft Certified: Dynamics Customer Service Functional Consultant Associate (MB-)

  • Microsoft Certified: Power Platform Functional Consultant Associate (PL-)

    • Your Responsibilities

  • Provision of advanced Level 1/2 BAU (business-as-usual) support for Microsoft Dynamics Customer Service, ensuring efficient resolution of user issues and platform incidents.

  • Configuration and maintenance of D case management processes, business rules, workflows, SLAs, and user/team roles and

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    Job Details

    Location
    Dublin, County Dublin, Ireland
    Job Type
    Contract
    Category
    Computer Occupations
    Posted Date
    February 20, 2026
    Deadline
    April 01, 2026